The Preliminary Agenda of Global Shopping Forum 2019

This is the Preliminary Agenda of Global Shopping Forum 2019. It will be updated on a regular basis. The finalised version will be published on the 31st of October 2019. 

R E C E P T I O N: 

Time: at 19:00, 6th November 2019
Location: Lido Bistro, Speditionstr. 15a, 40221 Düsseldorf

F O R U M:

Time: 7th NOVEMBER 2019  
Location: DUSconference plus, Düsseldorf Airport, Terminal-Ring 1, 40474 Düsseldorf, Germany


09:15 - 09:30Welcome Addresses
 Dr. Eli Fel
 Founder & Honorary Chairman, Global Shopping Forum
 Managing Director, Travel Blue GmbH
09:30 - 09:45Introduction and Welcome Speech Dusseldorf
 Pia Martina Klauck
 Head of Commercial Operations, Flughafen Düsseldorf GmbH

09:45 - 10:30 2030, Three Airport Scenarios
  Ricardo dos Santos Miquelino
 Future Society Scout, and dos Santos GmbH
 Deep Dive Discussion 1
10:30 - 11:00In-Flight Shopping - Did We Miss Time? 
 Mario Kalsch, Head of Ancillary Services, Lufthansa Group 
 Martin Neuser, Consultant, Lufthansa Group
 Deep Dive Discussion 2 
11:00 - 11:30R E F R E S H M E N T   B R E A K - 1
11:30 - 12:00Marketing Solutions To Attract Chinese Travellers 
 Michael Mauerhoff
 Head of Marketing Sales DACH, Global Blue Deutschland GmbH  
 Deep Dive Discussion 3
12:00 - 12:30Data Driven Marketing In Travel Retail 
 Jan Hieronimi
 Industry Manager Retail, Google Germany GmbH
 Deep Dive Discussion 4
12:30 - 13:00 The Revolution Will Be Digitized
 Lewis Allen
 Director of Environments, Portland
 Deep Dive Discussion 5
13:00 - 14:15 N E T W O R K I N G   L U N C H   B R E A K
14:15 - 14:45Change is the Only Constant

Till Pohlmann
 Head of Global Travel Retail, HUGO BOSS AG

Deep Dive Discussion 6
14:45 - 15:45

Google Playbook: How to Target Travellers
 Jan Hieronimi 
 Industry Manager Retail, Google Germany GmbH 
 15:45 - 16:30R E F R E S H M E N T   B R E A K - 2
16:30 - 16:45 A brand point of view: Digitalization facing the trinity challenge
 Stéphanie Lefebvre
  Travel Retail Director EMEALacoste

16:45 - 17:00 A Peek Into China’s Digital Marketing: The Leverage Of Chinese Social Media
 Lexie Guo 
 Managing Director, Global Smiling
 17:00 - 17:30Role of Online Information Search In The Decision-Making Process: The Digital Journey
 Anna Marchesini
  Head of Business Development, m1nd-set
 Deep Dive Discussion 7

17:30 - 17:45Closing Remarks
 Dr. Eli Fel
 Founder & Honorary Chairman, Global Shopping Forum
Managing Director,
Travel Blue GmbH
17:45 - 21:00N E T W O R K I N G  & P A R T Y