14:00 h | Registration |
14:15 h | Conference Opening/Welcome Addresses |
Dr. Eli Fel, Managing Director, Travel Blue | |
Founder and Honorary Chairman, Global Shopping Forum | |
Norbert Daut, Vice President, arvato Systems | |
14:45 h | The Shopping behavior of Chinese Traveling Shoppers: How can brands and retailers adjust |
and expand their assortments and services to enhance the shopping experience | |
Mang Chen, Chairman of the Executive Board, CAISSA Touristic (Group) AG | |
15:15 h | Coffee Break & Speed Networking |
15:45 h | Cross-border O2O: The new shopping experience for Chinese traveling shoppers |
Jimmy Yiu, Director, Tmall Global / Cross-border O2O, Alibaba Group | |
16:15 h | Borderless Duty Free - How can international retailers address the challenges of growth to |
maximize the opportunity in this sector? | |
Dan Murphy, Managing Director (Retail), Alvarez & Marsal | |
16:45 h | Extended E-Commerce Journey for Travelers |
Frank Anke, Senior Manager Sales & Consulting, arvato Systems | |
17:15 h | Coffee Break & Speed Networking |
17:30 h | Value Retail – Leading Luxury Shopping Destinations |
Dr. Marc Mangold, Marketing Director Germany, Value Retail Management | |
18:00 h | Enhancing international shopping |
Kai Niedermeyer, Country Manager, Premier Tax Free GmbH | |
18:30 h | The Chinese Social Media Landscape: Best-practices for online communication and |
commerce with Traveling Shoppers | |
Jennifer Noelle, Managing Director, Tripidi | |
18:50 h | Closing Remarks |
Dr. Eli Fel, Managing Director, Travel Blue | |
Founder and Honorary Chairman, Global Shopping Forum | |
19:00 h | Dinner & Networking |