GSF 2018:

Mario Kalsch

Head of Category Management Ancillary Services & Retailing

Lufthansa Group


Jan Hieronimi

Industry Manager, Retail

Google Germany GmbH


For more than nine years, Jan Hieronimi has been using retailers in leveraging the potential of digital for their retail and branding efforts on Google. As Industry Manager for Multichannel Highstreet clients, he works with his clients to find the right answers to the challenges of today's consumer behavior in the omnichannel world. Before working at Google, he worked in print for 8 years as a journalist and co-founder of a special interest magazine.

Eli Fel

Managing Director

Travel Blue GmbH


Eli Fel is Partner and Managing Director of Travel Blue Germany in continental Europe. Travel Blue is the world leader travel-accessories brand selling in over 100 countries world-wide. Eli heads the business on the German speaking markets, Eastern-Europe and CIS.

Eli has conducted research and published on retailers' transformations and challenges for over a decade. His research topics vary from Efficient Consumer Response (ECR), to mobile commerce and location based services (LBS). He graduated in Business Administration from the University of Hamburg and was granted his PhD. In Business Administration from the University of Latvia in 2009. Eli is the Founder and Honorary Chairman on the Global Shopping Forum. The forum places the traveler in the center of interest focusing on shopping behavior and the decision-making process online and offline at different stages of the journey.  It is the business-, network- and community platform for Retailers, Shopping Malls, Brands, Duty-Free operators, Tax-Free operators, Travel Agencies, Hotels, IT- & Marketing agencies just to name few of the Retail and Travel Retail Ecosystem.

Michael Mauerhoff

Head of Marketing Sales D A CH CZ

Global Blue