The Preliminary Agenda of Global Shopping Forum 2019

We are excited to announce that our Preliminary Agenda of Global Shopping Forum 2019 is already up online. We will update it on a regular basis, making sure the provided information is always up to date. 

Time: 7. NOVEMBER 2019  
Location: Düsseldorf Airport, Flughafenstr. 105, 40474 Düsseldorf, Germany


09:00 - 09:30Welcome Addresses
 Dr. Eli Fel
 Founder & Honorary Chairman, Global Shopping Forum
 Managing Director, Travel Blue GmbH
09:30 - 10:00 To be announced
  Ricardo dos Santos Miquelino
  Partner and Managing Director, and dos Santos GmbH

10:00 - 10:30 How Airport Can Benefit From Digitalisation
  Pia Martina Klauck
  Head of Commercial Operations, Flughafen Düsseldorf GmbH
 Deep Dive Discussion 2
10:30 - 11:00 The Importance of Big Data for Direct Marketing
  Michael Mauerhoff
  Head of Marketing Sales DACH, Global Blue Deutschland GmbH
 Deep Dive Discussion 3 
11:00 - 11:30R E F R E S H M E N T   B R E A K - 1
11:30 - 12:00 In-Flight Shopping - Did We Missed Time?
 Mario Kalsch
 Head of Category Management Ancillary Services & Retailing , Lufthansa Group
 Deep Dive Discussion 4
12:00 - 12:30 Data Driven Marketing in Travel Retail
 Jan Hieronimi
 Industry Manager, Retail, Google Germany GmbH  
 Deep Dive Discussion 5 
12:30 - 12:45To be announced
 Lewis Allen
  Director of Environments, Portland
12:45 - 14:15 N E T W O R K I N G   L U N C H   B R E A K
14:15 - 14:45In - Depth Understanding About How TR Shoppers Inform Themselves About Products Before Making Their Final Decision to Purchase - Focus on the Digital Journey

Anna Marchesin
  Head of Business Development, m1nd-set

Deep Dive Discussion 6
14:45 - 15:45

16:30 - 16:45 To be announced

16:45 - 17:00 To be announced
 Lexie Guo
 General Manager, Global Smiling
17:00 - 17:30

To be announced


17:30 - 17:45Closing Remarks
 Dr. Eli Fel
 Founder & Honorary Chairman, Global Shopping Forum
Managing Director,
Travel Blue GmbH
17:45 - 21:00N E T W O R K I N G  & P A R T Y